My
credit card company had already marked the charge converted into in Euros—the
pending charge ID was from the Mercure hotels, and I was reassured that I had a
good price directly from hotel chain which assured their liability honor it.
I
still wanted some kind of e-mail with a confirmation of my rate quote, and I
requested that I be connected to a supervisor.
Reservation call centers have a chain of command, and if there's a problem, a customer has right to go up the chain of command to resolve any problem. All reservations call centers have computer systems that will note who I called and when, and I knew that the clerk had no option but to connect me. It took a while but my request was honored, and I was told that I could expect an e-mail directly from the Mercure Basin Hotel in Le Havre so confirming it. The e-mail I needed came directly from the hotel in Le Havre and was in my e-mail box within 2 hours. And 24 hours later, I received the original confirmation booking from the reservations call center in the Philippines.
After
all of this, I was exhausted, but I wanted to finish up with the last of my necessary
hotel reservations—this one for an overnight in Southampton on Oct. 7.
I
wanted a hotel within a comfortable walking distance to the Queen Mary cruise
departure port and I wanted some amenities, but I was willing to book a 2 star
rated hotel, as I knew that in the UK 2 star ratings offered some amenities and
also a good price—I used my method of researching online with my search engine
query, this time, hotels in Southampton, England. I came up with a number of independent hotel
booking sites, and I chose 2 of the best known sites (all had the same results
and prices as I expected) when I entered my
arrival and departure information.
See
my next post for a wind up of the hotel reservations, and my train reservations
without a glitch.
*Check out my Authors Guild maintained website to find out all about my me, read another one of my blogs, find links to my other blogs, and the books that I have written, also a way to contact me with your comments.
Check out my other Authors Guild maintained website to find out about my upcoming E-book travel guide series.
**I am a multitask writer, as I am also in the process of writing my latest fiction novel, Book II, PARIS WARP Jousting Devils And Dragons but this is a trilogy which explores the supernatural as it exists in tandem with the world as we know it.The trilogy starts with Book I, The Haunting And Paradise Taxi/print ISBN 9780615685434 print also available as E-book Nook Smashwords Edition ISBN 9780989053600 BarnesandNoble http://www.barnesandnoble.com/w/the-haunting-and-paradise-taxi-cynthia-lynn/1114061302?ean=2940044602069
Apple https://itunes.apple.com/us/book/haunting-paradise-taxi/id666549806 ; Sony;Kobo
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